List of active policies

Scope

This agreement applies to all students enrolled in offerings formally designated under the AUB Online, and other University Offerings. These offerings may be credit-bearing or non-credit-bearing and delivered fully online, blended, or hybrid.

Compliance with University Policies

All students are bound by the AUB Student Code of Conduct and the Principles of Ethical Conduct, regardless of location or mode of study. Breaches are addressed in accordance with University policies and procedures.

All University and Title IX policies related to conduct, ethics, Non-Discrimination, Sexual Harassment, and acceptable use of resources apply across on-campus, online, and University-related activities.

When physically present on campus or attending University-authorized activities, all campus-specific policies apply in full.

Online Learning Participation and Conduct 

Assignments, Deadlines, and Late Submission 

Students must meet all syllabus deadlines for required activities, including assignments, quizzes/tests, projects/labs, discussion forums, peer reviews, and checkpoints/orientations. Late or missed submissions may affect grades in accordance with course and University policies.

Incomplete Grades

Students who anticipate being unable to complete a final examination or major assessment should notify the instructor as early as possible, preferably at least one week in advance. In cases of unforeseen emergencies, students should contact the instructor and submit any required documentation within 72 hours, subject to the assessment and academic regulations applicable to the specific course or program.

Withdrawal

The effective withdrawal date is the timestamp when the student submits a written withdrawal request to the Program Manager.

Withdrawal requests are subject to the deadlines and withdrawal policies applicable to the specific course or program. Students should consult the relevant program information and, where applicable, the University's academic calendar and the Registrar Important Dates page for the applicable deadlines.

Pausing and Resuming Studies

Students who require a temporary interruption of studies are encouraged to contact their Program Manager. For AUB Online offerings, students may pause their studies for one semester only; students who do not resume within the approved period may be considered withdrawn from the offering. Other University offerings are subject to the relevant University regulations governing leave of absence and related enrollment requirements. Students should consult the relevant program information and the General University Academic Information regulations for eligibility requirements, timelines, and procedures.

Holds

The University may place a hold on a student's record when an action or requirement requires attention. Holds may affect registration, enrollment, graduation, or access to certain University services. Students should promptly review any related University communications and contact their Program Manager for assistance.

Participation (Online)

Students are expected to participate in all required learning activities, including synchronous sessions where designated. Identity verification or proctoring requirements must be met where applicable. Failure to comply may be recorded as an absence and may affect grades, course completion, or enrollment status in accordance with the University's General University Academic Information.

To support effective participation in online learning environments, students are expected to review the Participation and NETIQUETTE guidelines adopted from the AUB Online syllabus.

ℹ️ Participation and NETIQUETTE guidelines

• Use non-offensive language.

• Respect classmates’ ability to read and write.

• Use correct spelling and grammar in all written communications. Always proofread.

• Be cautious in using Internet language. For example, avoid CAPITALIZING all letters.

• Avoid unnecessary symbols, abbreviated words, texting shorthand, and replacing words with numbers (e.g. Pls don’t rplce wrds w/#s).

• Avoid repeating letters or characters like this: reeepeeaattingggg chaaracterrrss.

• Avoid excessive punctuation if possible (e.g. !!!!!!!! or ??????).

• Keep an “open-mind” and be willing to express even your minority opinion.

• Respect other people’s time and bandwidth.

• Respect other people’s privacy.

• Be forgiving of other people’s mistakes.

• Think before you push the “Send” button.

• Do not hesitate to ask for feedback.

• Help each other. We encourage you to reply to your peers’ questions and comments.

• When in doubt, always check with your instructor for clarification.

• Play an active role to participate in group work and work jointly towards your final submission.

• Discussion forums’ posts should be substantive and response posts should be meaningful and advance the discussion of the issues, ideas, questions that were raised in the initial posts. While you can be supportive of your peers by saying, "I agree" or "Wow, I never thought of that", these statements alone are not sufficient.

Communication

Students must maintain respectful online communication in Synchronous and Asynchronous learning environments, including live sessions, discussion forums, and collaborative digital spaces.

Cyberbullying and Doxxing

Cyberbullying, doxxing, or any form of targeted online harm is strictly prohibited. This includes harassment, intimidation, threats, or sharing another person’s personal information without consent. 

Academic Integrity and AI Use

Students must adhere to academic integrity requirements in all digital assessments, including restrictions on the use of Generative AI Tools (GenAITools), as specified by the instructor or course syllabus. 

Use of Course Materials (Intellectual Property)

All course content, assessments, recordings, and resources provided through AUB Online or other University Digital Platforms are protected by intellectual property law. Intellectual Property Policy page.

Students are granted a limited, personal, non-transferable license to access these materials for their own study purposes. Students must not:

• Reproduce, share, or distribute course materials outside the platform.

• Use course materials for teaching, training, or commercial purposes.

• Record or publicly share Synchronous or Asynchronous sessions without written permission from the instructor and the University.

• All accounts and course access are issued on a personal, single-user basis; you must not share your login credentials or allow others to use your access.

Student access to course materials and platforms is maintained for a limited period following course completion, subject to the access terms applicable to the specific course or program. Students should consult the relevant program information for details.

Any breach of this clause will be treated as a violation of University policy and may result in termination of access and disciplinary action.

Misconduct in Digital Environments

In cases of misconduct relating to fully online, blended, hybrid, digitally enhanced learning, live-session learning activities, or University-related online events (including off-platform conduct, where such behavior adversely affects the University community).

• The Director of Online Learning (or equivalent) in the Faculty/School will coordinate with the Dean of the relevant Faculty/School to investigate.
• Where applicable, sanctions may include warnings, suspension of access to digital platforms, or escalation under the Student Code of Conduct.
• Misconduct includes, but is not limited to:
  • Academic dishonesty (plagiarism, collusion, unauthorized AI use).
  • Harassment or discrimination in online forums.
  • Cyberbullying and Doxxing.
  • Disruption of online classes or events.
  • Misuse of University IT systems. 

Sanctions will align with the Student Code of Conduct (e.g., warning, reprimand, Dean’s Warning, suspension, expulsion without refund) with regard to severity, intent, and any prior history.

Payment and Refunds

• Payment: Application, seat/enrollment deposits, and technology/LMS fees, and third-party pass-through charges are non-refundable. Payments are not transferable to future terms. Students who fail to make payments by the due dates may be suspended from access to courses until payment is made.
• Non-payment: Unpaid balances may incur lawful late charges, lead to administrative holds (e.g., registration, credentials, transcripts), learning-platform access restrictions, and/or referral to collections.
• Refunds: For AUB Online offerings, refunds apply during the applicable Online Semester drop/add period, as published on the Registrar Important Dates page, and are subject to the applicable refund policy. Other University offerings follow the applicable University refund policies stated in the Fees, Expenses, Tuition, and Withdrawal Information page.
• Discounts (for AUB Online Offerings): 
  • 10% early-bird discount
  • 15% discount for AUB staff and alumni.
  • 15% corporate discount for 5–9 participants
  • 20% corporate discount for 10 or more participants

Discount availability, eligibility, and rates are also subject to the applicable program information.

Accessibility

The University aims to meet the Web Content Accessibility Guidelines WCAG 2.2 Level AA standards for digital accessibility and to apply Universal Design for Learning (UDL) principles across all modes of delivery. Students who require reasonable adjustments or who wish to report accessibility barriers should contact: accessibility@aub.edu.lb .

ℹ️What Accessibility and UDL Mean for You

• You can ask for support if you have a disability or if something in the course is hard to access

• Some materials may be available in different formats (like captions or text)

• If something does not work for you, tell your instructor early

• You may be given extra time or another way to complete your work if needed

• Your feedback helps improve the course for everyone

Privacy and Data

Personal Data will be collected and processed in accordance with the University’s Privacy Statement and the Family Educational Rights and Privacy Act.

By enrolling in the program (in any AUB Offerings), Students consent to:

• The processing of their Personal Data necessary for the delivery of learning services (including learning analytics necessary to operate and improve University Digital Platforms).

• The retention of consent records for compliance purposes.

• The use of identity verification measures for assessments, where required and proportionate.

• The transfer of their Personal Data to third-party providers engaged by the University to deliver online learning services, subject to appropriate safeguards and University oversight.

• The use of student information by AUB, applicable regulations, for learning analytics and service improvement. Any such use will respect privacy, and where shared, will be reported only in aggregate or anonymized form.

Third-Party Platforms

Where learning or assessment takes place on third-party platforms (e.g., industry tools, external collaboration platforms and applications), students must comply with these Terms and the third-party terms of use. The University will use reasonable efforts to vet such platforms for educational suitability, accessibility, and data-protection safeguards; however, students must not upload or share materials to which they do not have rights to (e.g., copyrighted content, exam items, other student’s work), nor others’ Personal Data to such platforms without a legitimate academic purpose and appropriate consent.

Non-Compliance 

Failure to comply with these Terms may result in disciplinary action, which may include:

• A written warning from the Director of Online Learning.

• Escalation to the Dean of the relevant Faculty.

• Sanctions under the Student Code of Conduct for serious or repeated breaches (including suspension or expulsion without refund).